Security cameras have been used to monitor activity in office buildings for many years. With IoT technology, such as pattern-recognition software, these security systems can be far more effective and less costly. Rather than having a security employee monitor the feed from cameras, an intelligent system can automatically detect anomalous patterns in the video data and immediately alert authorities of a possible intrusion. Such security systems can reduce the cost of human observation needed by 20 to 50 percent, leading to a potential savings of more than $6 billion in 2025.
Today, organizations conduct periodic surveys of office workers to assess organizational health and use the results to make improvements in job design and processes. In the future, companies could use badges or fitness monitors (probably on an opt-in basis) to track activity and interactions among employees. Employers could use the insights to identify areas for improvement.
In pilot programs, such initiatives have generated 10 to 12 percent of productivity gains and individual performance improvements of 20 percent.35 the greatest benefits would come from improved productivity of knowledge workers such as engineers, marketers, and lawyers whose performance depends upon collaboration with others. We estimate that process improvements for such workers based on IoT data could generate an economic impact of between $16 billion and $47 billion per year globally in 2025